Electra Lighting

Amber Trading Estate, Digby Industrial Estate, Artic Way , Kimberley , Nottingham, NG16 2HS.

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders?

Our standard delivery charge is £9.99. Any orders placed for more than £100 in total will receive free delivery. Any orders placed before 3pm will be delivered the next working day.

Which payment methods are accepted in the Online Shop?

We accept all major credit and debit card payments. We use Worldpay’s payment gateway.

How long will delivery take?

Orders placed before 3pm will be delivered the next working day. Please bare in mind orders will be prcessed by our dispatch team on the following Monday.

How secure is shopping in the Online Shop? Is my data protected?

Worldpay’s (formerly owned by Natwest) payments processing systems are compliant with PCI DSS industry security standards. Electra Lighting do not store your card details on our servers.

What exactly happens after ordering?

Once you place your order we will check it over. We will also check that your payment has cleared the various security checks with Worldpay. Once this has been completed we will then update your order with payment accepted. The next stage will be item being prepared and the last stage will be item shipped. You will be updated every step of the way via email and via the website.

Do I receive an invoice for my order?

Invoices are generated online. You can log in, print your invoice off or save paper and keep it safe online.

company details

Giltbrook Electrical Distributors Limited
Company No:
Trading As: Electra Lighting
Address:  Unit 3 Amber Trading Centre, Artic Way Giltbrook, Nottingham, Nottinghamshire, NG16 2HS

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